Thanks for asking!
Our returns policy is pretty straightforward. Please note, returns are permitted for refund of product only; original shipping costs will not be reimbursed. Return item(s) must be shipped at the customer's expense in perfect condition within 14 days of receiving the order.
To return item(s) please ship products to the following address listed below with a copy of the original invoice. Additionally, we ask that you to state the reason for the return and submit it to firstname.lastname@example.org.
A refund will be issued in the original form of payment. We will not refund the original shipping charge with the exception of faulty or incorrectly shipped items. Please note, item(s) returned must be in perfect condition or refund will not be granted.
We won’t be able to accept any items which:
- Have been worn
- Washed or otherwise used
- Have any makeup-transfer or are otherwise stained
- Have the hygiene seal removed (swimwear)
We do not accept returns for products that were not purchased on Ninemileclothing.com.
We do not exchange products.